Your privacy is fully protected at 6v99
We treat your personal information with the utmost care. Read this policy to learn in detail how 6v99 collects, stores, and protects your data.
Introduction & Scope
This Privacy Policy ("Policy") is issued on behalf of the 6v99 platform ("we", "our") and sets out how personal information of every user ("you", "your") of the https://6v99.lat website and related services ("Services") is managed.
By creating an account on 6v99, browsing the platform, or using any of our services, you are considered to have fully accepted the terms described in this Policy. If you do not agree with any of the terms, please refrain from using our services.
While reading this Policy, please also review our Terms & Conditions and Responsible Gaming pages, as together they define our relationship with you.
Types of Information Collected
What Information Is Collected
We collect various types of information to provide services on the 6v99 platform. This information can broadly be divided into three categories:
a) Information you provide directly
- Full name and date of birth (for age verification — only for users aged 21 or above)
- Email address and mobile number
- Residential address
- National ID or passport number (for identity verification purposes)
- Payment information — bKash, Nagad, Rocket, Upay, or bank account number
- Information you provide when contacting us via support chat or email
b) Automatically collected information
- IP address and device identification information
- Browser type, operating system, and device type
- Login time, session information, and usage patterns
- Information collected through cookies and similar tracking technologies
- Details and history of each transaction
- Information about gaming patterns and preferences
c) Information received from third parties
- Verification information received from identity verification agencies
- Transaction information from payment processors
- Verification information from fraud prevention services
Purpose of Using Information
6v99 uses collected information only for specific and legitimate purposes. The table below clarifies what information we use and for what purpose:
| Purpose | Type of Information Used | Legal Basis |
|---|---|---|
| Account creation and management | Name, email, mobile number, date of birth | Performance of contract |
| Identity and age verification | National ID, date of birth, address | Legal obligation |
| Processing deposits and withdrawals | Payment information (bKash, Nagad, Rocket, Upay, bank) | Performance of contract |
| Customer service and support | Contact information, session history | Legitimate interest |
| Fraud prevention and security | IP address, device information, transaction patterns | Legal obligation and legitimate interest |
| Responsible gaming monitoring | Gaming patterns, transaction history | Legal obligation and legitimate interest |
| Relevant communications and updates | Email, mobile number | Consent |
| Platform improvement and analytics | Usage patterns, cookie data | Legitimate interest |
We never sell your information to third parties for commercial purposes.
Sharing Information with Third Parties
6v99 follows strict policies — we do not sell your personal information to advertisers or marketing companies, and we do not share it without your consent. However, information may be shared in the following limited circumstances:
- Payment processors: Limited information is shared with bKash, Nagad, Rocket, Upay, and banking partners as needed to complete transactions.
- Identity verification services: Necessary information may be provided to trusted verification agencies to confirm identity.
- Game providers: Providers such as Pragmatic Play, Spribe, JILI, and PG Soft may process limited session data for technical purposes.
- Legal obligations: Information may be disclosed in accordance with a valid order from a competent court or law enforcement authority.
- Fraud prevention: We may liaise with regulatory authorities to prevent money laundering or fraudulent activity.
All our third-party partners are bound by contract to uphold the same standard of privacy protection and may use your information only for the specified purpose.
Cookies & Tracking Technologies
The 6v99 platform uses cookies and similar technologies to improve your experience and to operate our services properly.
Types of Cookies and Their Purposes
- Essential cookies: Required to maintain login sessions, perform security checks, and enable core platform functionality. These cannot be disabled.
- Performance cookies: Help analyse page loading times, error reports, and overall performance.
- Functionality cookies: Save your language preferences, game history, and personalised settings.
- Analytics cookies: Analyse usage patterns to help us understand how to improve the platform.
Non-essential cookies can be managed by changing your browser settings. However, this may limit some features of the platform.
Data Retention & Security
Retention Periods and Security Measures
Data Retention Period
6v99 retains your information only for as long as it is needed for the original purpose or to fulfil a legal obligation. Some information may be retained for a set period even after an account is closed:
- Transaction records — for the period required by applicable financial regulations
- Identity verification data — for the applicable period required by law
- Support communication history — for a reasonable period from the date of account closure
- Cookie and analytics data — for a maximum of 13 months
Our Security Measures
6v99 applies industry-standard security technologies to protect your information:
- SSL encryption: All data transmissions are protected by SSL/TLS encryption, preventing third-party access while data is in transit.
- Encrypted storage: Stored sensitive data is protected by strong encryption algorithms.
- Access controls: Only authorised staff can access the relevant data, and all access is logged.
- Regular security audits: Regular audits and penetration testing are conducted to identify security vulnerabilities.
- Two-factor authentication: Two-factor authentication is available for additional account security.
Your Data Rights
Rights You Are Entitled To
Every user of 6v99 may exercise the following rights regarding their personal information. To exercise any of these rights, please contact our support team directly.
Right to Access
You may submit a request to find out what information we hold about you. We are obliged to provide full details within a reasonable time.
Right to Rectification
If any of your information is inaccurate or incomplete, you may request a correction. Many details can be updated directly from the profile section.
Right to Erasure
In certain circumstances you may request that your information be deleted. We may be required to retain some information due to legal obligations.
Right to Restrict Processing
In certain cases you may request that restrictions be placed on the processing of your information.
Right to Data Portability
You may request to receive your information in a structured, commonly used format.
Right to Object
You may object to any processing of your information carried out on the basis of legitimate interest, particularly in the case of direct marketing.
Protection of Minors' Information
6v99's services are intended only for users aged 21 or above. We do not knowingly collect information from anyone under the age of 21. If we suspect that a minor's information has been collected by mistake, we will take immediate steps to delete that information and suspend the relevant account.
If you are aware that a child or minor is using an account on the 6v99 platform, please notify us immediately at [email protected]. We will take the necessary action promptly.
Third-Party Websites
The 6v99 platform may occasionally reference other external resources. We are not responsible for the privacy practices or policies of these third-party sites. We recommend reviewing the privacy policy of any external site before visiting it.
Policy Changes & Notifications
6v99 may update this Privacy Policy from time to time — due to changes in services, new technologies, or legal requirements. For significant changes we will:
- Display a notice on the main page of the website
- Send a notification of the changes to your registered email address
- Note the date of the changes on this page
Continued use of the platform after the updated policy is published will be considered acceptance of the new policy.
Privacy Contact
Exercise Your Rights
If you have any questions about this Privacy Policy, or if you wish to exercise your data rights, please get in touch with us.
Our privacy team provides support in Bengali and English 24/7 via live chat or email.
Live chat support is also available — go to the login page